Privacy Policy

Babylist BD — Privacy Policy

Last Updated: 23 August 2026

Babylist BD respects your privacy and is committed to handling customer information responsibly. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order or contact Babylist BD, we may collect:

  • Customer name

  • Phone number

  • Delivery address

  • Product and order details

  • Payment-related information when required for processing an order

  • Messages, reviews, feedback, and other information you voluntarily provide

We only request information that is reasonably necessary to operate our business and provide customer service.

2. How We Use Your Information

We may use customer information to:

  • Confirm and process orders.

  • Deliver products to the provided address.

  • Contact customers about their orders.

  • Handle returns, refunds, and replacements.

  • Provide customer support.

  • Respond to questions and complaints.

  • Prevent fraudulent or abusive orders.

  • Improve our products, services, and customer experience.

  • Send promotional messages or offers where permitted and appropriate.

3. Sharing Information

Babylist BD may share necessary customer information with trusted service providers when required to complete an order or provide a service.

For example, we may provide a customer's:

  • Name

  • Phone number

  • Delivery address

  • Order details

to a courier or delivery service so that the order can be delivered.

We do not intentionally sell or rent customer personal information to third parties.

4. Payment Information

If payment is made through a third-party payment service, payment information may be processed directly by that service.

Babylist BD does not intentionally store sensitive payment credentials such as card passwords, PINs, or OTPs.

5. Cookies & Online Data

If Babylist BD uses a website, online store, analytics tools, advertising platforms, or similar technologies, these services may collect limited technical information such as:

  • Device information

  • Browser type

  • IP address

  • Pages or products viewed

  • Website activity

This information may be used to improve website performance, understand customer behavior, and measure advertising or marketing performance.

6. Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

7. Data Retention

We may retain customer information for as long as reasonably necessary for:

  • Order and delivery records

  • Customer support

  • Accounting and business records

  • Legal or regulatory requirements

  • Resolving disputes

  • Preventing fraud or abuse

When information is no longer reasonably required, we may delete or anonymize it.

8. Customer Rights

Customers may contact Babylist BD to:

  • Ask what personal information we hold about them.

  • Request correction of inaccurate information.

  • Request deletion of information where appropriate.

  • Ask questions about how their information is being used.

Some information may need to be retained when required for legitimate business, legal, or accounting purposes.

9. Children's Privacy

Babylist BD sells products that may be intended for children, but our services are generally directed toward parents, guardians, and adult customers.

We do not knowingly request personal information directly from children for the purpose of placing orders.

10. Third-Party Services

Babylist BD may use third-party services such as:

  • Courier and delivery companies

  • Payment providers

  • Website or e-commerce platforms

  • Analytics services

  • Advertising platforms

  • Communication and customer-support services

These providers may process information according to their own privacy policies.

11. Changes to This Privacy Policy

Babylist BD may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updated version will be published through our official channels.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Babylist BD through our official Facebook page or the contact method provided with your order.

By using our services or placing an order, you acknowledge that you have read and understood this Privacy Policy.